Contact Us
Last updated: 25 May 2026
Need help with an order, delivery, payment, refund, or Razorpay payment confirmation? Reach The Fishbox support team using the official details below.
Customer Support
| Channel | Details |
|---|---|
| thefishbox2023@gmail.com | |
| Phone | +91 82488 59657 |
| +91 82488 59657 | |
| Website | thefishbox.in |
| Support hours | 6 AM – 10 PM, every day |
| Service area | Chennai, Tamil Nadu, India |
Order and Payment Queries
For faster help, please include your order number, registered email address, delivery phone number, and Razorpay payment ID if you have one.
We do not ask for card numbers, UPI PINs, OTPs, or banking passwords. Online payments are processed securely through Razorpay.
Delivery and Refund Support
For delivery issues, contact us during the delivery window with your order number and delivery pincode. For quality or freshness concerns, please send a clear photo within 2 hours of delivery so we can review and resolve it quickly.